Information We Collect

At Walure Capital, we collect personal and technical information to provide and improve our services. The types of data we may collect include:

o Personal Information: This may include your full name, email address, phone number, home or work address, date of birth, identification documents, and payment information when you register for a course, book a workspace, or rent equipment.

o Professional and Educational Data: When enrolling in Walure Academy or engaging in outsourcing services, we may collect your CV, academic qualifications, professional certifications, and employment history.

o Technical Data: We collect data such as your IP address, browser type, device identifiers, and your interactions with our website and platforms. This information is collected via cookies, analytics tools, and server logs.

o Media and Communications Data: In the context of events, training sessions, or consultations, we may collect and store media such as video recordings, voice notes, and live chat content. We also retain records of customer support queries, feedback, and communication preferences.

We only collect data that is relevant and necessary for the purposes outlined in this policy.

How We Use Your Information

We use the information collected to provide, maintain, and enhance our services, as well as to comply with legal obligations. These purposes include:

o Registering you for courses and facilitating your participation in learning activities.

o Issuing certificates, managing course materials, providing mentorship, and enabling access to our learning management systems.

o Delivering outsourced talent and managing recruitment or consulting engagements.

o Facilitating workspace bookings, event equipment rentals, and media production services.

o Managing payments and processing transactions securely.

o Sending important notifications, newsletters, promotions, or other marketing communications (based on your consent).

o Conducting surveys, research, and feedback collection to improve service quality.

o Ensuring compliance with applicable laws, including tax regulations, Know Your Customer (KYC) requirements, and audit processes

Legal Basis for Data Processing

We process your personal data in accordance with the following legal bases:

1. Consent – when you voluntarily provide information, such as signing up for newsletters or enrolling in a course.

2. Contractual necessity – to fulfil obligations related to service agreements or product usage.

3. Legal compliance – where processing is required to meet regulatory requirements or respond to lawful requests.

4. Legitimate interests – where data is used to improve our services, maintain security, or promote our legitimate business objectives in a manner that does not override your rights.

How We Share Your Information

Walure Capital shares personal data only when necessary and with appropriate safeguards in place. We may share your data:

o With internal departments and affiliated brands within Walure Capital to coordinate services.

o With third-party service providers who support our operations, such as cloud hosting services, payment processors, marketing tools, and customer support platforms.

o With business partners and clients in the context of outsourcing, recruitment, or consulting contracts.

o With legal or regulatory authorities when required to comply with the law or respond to valid legal requests.

We do not sell your personal data to any third parties.

International Data Transfers

Because we operate across different countries, your personal data may be transferred to and processed in countries other than where you reside. These transfers are subject to robust data protection measures. We use legally recognized mechanisms such as Standard Contractual Clauses (SCCs) or ensure that our international partners are compliant with the applicable laws like the Nigeria Data Protection Regulation (NDPR), the General Data Protection Regulation (GDPR), or equivalent frameworks.

Data Security

Walure Capital implements strong security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include the use of encryption protocols, firewalls, access controls, password protection, and regular security audits. Employees are trained on data protection best practices and are required to adhere to strict confidentiality policies. While we take every reasonable precaution to protect your data, we also recommend users take responsibility for securing their accounts and devices.

Your Data Rights

You have the right to access, correct, update, delete, or restrict the use of your personal data held by Walure Capital. You may also object to processing or request that your data be transferred to another service provider. If we are processing your data based on your consent, you can withdraw that consent at any time without affecting the lawfulness of the processing carried out prior to your withdrawal. To exercise your rights, please contact us via email at helpdesk@walurecapital.com. We will respond in line with the legal timeframes applicable in your jurisdiction.

Cookies and Tracking Technologies

Our websites use cookies and similar tracking technologies to enhance your browsing experience. These tools help us understand user behavior, remember preferences, and improve the performance of our services. You may adjust your browser settings to refuse cookies or alert you when cookies are being used. However, disabling cookies may limit certain features or functionality on our site.

Data Retention Policy

We retain personal data for as long as necessary to fulfil the purposes described in this Privacy Policy. The retention period varies depending on the type of data, the nature of our relationship with you, and legal or regulatory obligations. For instance, academic records may be retained to validate certification, while financial transactions must be stored for tax reporting purposes. Once data is no longer required, it is securely deleted or anonymized.

Children’s Privacy

Walure Capital’s services are not directed at children under the age of 13. We do not knowingly collect or process personal information from children. If we discover that we have inadvertently collected data from a child without appropriate parental consent, we will take steps to delete that information as soon as possible.

Third-Party Links

Our websites and digital platforms may contain links to third-party websites or services, including educational partners, payment processors, and social media channels. This Privacy Policy does not apply to those external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you interact with.

Changes to This Privacy Policy

Walure Capital reserves the right to amend or update this Privacy Policy from time to time. Any significant changes will be posted on our website with the updated “Last Updated” date, and in some cases, we may notify you via email or other direct communication channels. Continued use of our services after any updates constitutes your acceptance of the revised policy.